The Fasting Method Membership Community
Payments, Subscriptions and Automatic Renewals
The Fasting Method Membership Community (“Membership Community”) is a subscription-based service with monthly or annual memberships that will automatically renew until You cancel Your membership. Your membership can be cancelled at anytime by logging into Your account. If You require support, please contact us at firstname.lastname@example.org. All memberships will remain active until the end of a member’s current billing cycle. If Your subscription started with a free trial, Your chosen method of payment will be automatically billed once Your trial period has ended.
If for any reason Your payment method is not processed successfully, We reserve the right to suspend Your access to the Membership Community until Your subscription is brought into good standing.
For members that signed up through idmprogram.com or thefasthingmethod.com, Your monthly or annual membership payments are processed through PayPal or Stripe (“Payment Processors”). All payment information is stored in accordance with Payment Card Industry (“PCI”) guidelines with Our Payment Processors. You hereby authorize Us to continue to charge the method of payment You have provided to one of Our Payment Processors until You have cancelled Your subscription.
For members who have signed up through the Apple App Store or Google Play Store, Your payments are processed through the App store You have signed up with. Please visit their App Stores for a copy of their Terms and Conditions.
Refund and Cancellation Policy:
All Membership Community subscriptions are non-refundable. Once Your subscription is cancelled You will retain access to Your account until the end of Your current billing cycle. No partial refunds will be issued. If You subscribed to the Membership Community through an App Store, please contact the App Store for any refund requests. All memberships must be cancelled at least a day before Your next billing cycle begins.
For new subscribers We routinely offer free trials. Each user is only authorized for one free trial with the exception of current or past subscribers who have purchased a coaching package through Our Personalized Coaching Program who have received a subsequent free trial with the purchase of a coaching package. If We discover a client has abused or circumvented Our free trial offer, We reserve the right to immediately process their payment for the type of subscription they have chosen.
If You are an existing subscriber and You purchased a coaching package that is eligible for a free trial, You must cancel Your current subscription and signup again using the link or promotional code provided to You for the free trial. No refunds will be issued if You failed to cancel Your subscription and signup again using the promotional code or link.
Occasionally We might adjust the pricing of Our subscriptions. For any price increases We will provide You with a minimum of 60 days notice. If You do not cancel Your subscription within these 60 days, We would have deemed You in acceptance and agreeance with the new subscription fee.
If You subscribed to the Membership Community through a promotional offer, the offer is valid for one use only and for the time specified in the offer. After Your promotional period has ended, Your membership will be renewed at the current subscription fee.
Personalized Coaching Packages, Behavioural Coaching Packages, Retreats and The Fasting Method Ambassadors Network
All payments and payment information are processed through one of Our Payment Processors in compliance with PCI guidelines.
Refund and Cancellation Policy:
All Personalized and Behavioral Coaching Packages, Retreat and Fasting Method Ambassadors Network packages are non-refundable and non-transferable. Personalized Coaching Packages are valid for 365 days, Behavioural Pilot Coaching Packages are valid until July 31, 2020 and Behavioural Coaching Packages are valid for 180 days. Retreat packages are valid only for the retreat for which they have been purchased. The Fasting Method Ambassadors Network tickets are only valid for the event for which they have been purchased.
Under extreme circumstances We maybe forced to cancel a Retreat or a Fasting Method Ambassadors Network event. In these extreme circumstances’ We will work with You to provide refunds or credits for a future retreat or event.
We reserve the right to alter the price or available packages at anytime for the Personalized Coaching Program. If You have had a consultation with an TFM Coach and were offered a package, the price for the package offered is valid for 30 days after Your consultation. To request an old price or inquire about the availability of an old package please reach out to Your coach or to email@example.com.
We reserve the right to alter the prices or available packages at anytime for the Bahavioural Coaching Program.
Personalized and Behavioural Coaching Session Cancellation and Missed Appointments
All appointments cancelled with less than 24 hours’ notice or any missed appointments may result in the forfeiture of the appointment.
All Personalized or Behavioural coaching packages are valid only for the coach for which they have been purchased. However, We retain the right to transfer a client at our sole discretion under extreme or unusual circumstances to another coach.